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Post by AutumnLeaves on Aug 29, 2012 21:28:22 GMT -5
Hey guys!
I'm trying to retrieve my passwords today, but am having problems because I created my original account about.. gosh.. 7 years ago? I don't have access to any of those e-mail accounts anymore...
In addition, I can't seem to find a link anywhere on Ankama to submit a ticket, or contact support.
Anyone know how to do this?
Autty
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Post by Cotton on Aug 30, 2012 8:32:50 GMT -5
Hey there Autty, welcome back! I think you'll wind up sending a picture of a photo ID to Ankama in that case... (I'd suggest you black out the pertinent ID #s on any such photo of the card so that they only see the name of the ID's type, your photo, and your physical address - but that's just me) Let me see if I can find the appropriate Support link... Do you remember your secret question/answer? I think this is the link to use. Click on the "Send a message" button at the bottom of it to start the ticket you'd be submitting. Once filled out, you get to play the waiting game. support.ankama.com/en/faq/1298-i-haven-correctly-filled-my-account-registration-form |
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Post by AutumnLeaves on Aug 31, 2012 13:54:17 GMT -5
Thanks a million, Cotton!
Ticket submitted...
We shall see what happens!
*crosses fingers*
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Post by Eslanta on Aug 31, 2012 17:28:34 GMT -5
*Crosses fingers and toes*  Good luck! |
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Post by Spanx on Aug 31, 2012 22:06:07 GMT -5
Welcome back Autty, hopefully you can get your account back without too much bother.
Potatobug has been asking about you quite a lot. I told her you were trying to reclaim your account and she was really pleased.
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Post by AutumnLeaves on Aug 31, 2012 23:08:35 GMT -5
Aww.. Hiya Spanx! Thanks for passing that on  If anyone is interested in contacting me in game, I've started a little rogue named, "Bombard". It would be nice to join g/ with her temporarily for chatting purposes. TTY guys soon, hopefully |
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Post by Snugglicious on Sept 2, 2012 13:01:07 GMT -5
Bombard on Dofus or Wakfu?
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Post by Eslanta on Sept 2, 2012 14:04:57 GMT -5
Dofus. She and Sieg are playing again on new characters. |
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Post by AutumnLeaves on Sept 2, 2012 15:16:23 GMT -5
Snuggles! You need to come back and play with me! Sieg is back, too I think we lost Gormy, but maybe we can convince him to play if he knows we're all back. We can't lose the original fam! How are you and Roshy, love? |
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Good luck!
